Frequently Asked Questions

HELP CENTER

Everything You Need to Know

Got questions about booking, outstation mileage, toll taxes, or payment methods? Click any question below for quick answers.

How is outstation mileage calculated for cab & tempo rentals?

Outstation trips have a standard minimum coverage rule of 300 KM per calendar day (350 KM for luxury buses). Starting and closing kilometers are recorded from your doorstep pickup location in Bangalore and ending at the final drop location.

Are toll taxes, parking fees, and state entry permits included in the rate?

Per-kilometer rates cover the vehicle, fuel, and maintenance. Highway toll taxes, interstate permits (e.g., entering Tamil Nadu, Kerala, Andhra Pradesh, or Goa), and parking fees are charged actuals as per government receipts, or can be included in a fixed package price.

What is the Driver Allowance (Driver Bata)?

Driver Bata covers the driver's daily food and lodging during outstation journeys. It ranges from ₹500 to ₹1,000 per day depending on whether you are renting a Sedan, SUV, Tempo Traveller, Force Urbania, or Luxury Bus.

How far in advance should I book the Force Urbania or 9-Seater Tempo Traveller?

Due to high demand for weekend getaways and wedding seasons, we recommend booking at least 3 to 7 days in advance. However, emergency & same-day bookings are also handled based on real-time vehicle availability.

Can I get a GST Tax Invoice for corporate tax deduction?

Yes, absolutely! NPK Travels is a government-registered proprietorship (GSTIN: 29BDHPN9379Q1Z7). We issue valid B2B GST tax invoices for all corporate bookings and personal trips.

What safety & hygiene measures are followed?

Every vehicle undergoes deep cleaning and air-conditioning system sanitization before starting a journey. All our drivers are police-verified, background checked, and possess valid commercial driving licenses.

Still Have Questions?

Call our 24/7 customer helpline directly or message us on WhatsApp.

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